Referral Management Q's - Need input - TechRepublic
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May 18, 2004 at 06:08 PM
dynamicsystems

Referral Management Q’s – Need input

by dynamicsystems . Updated 22 years, 1 month ago

In a sales scenario of potentially multiple independent rep/referral sources of our product/services to large corporations with multiple locations and decision making buyers, what is your advice on:
1-How to feasibly require notice from reps in order to fairly track a referral made at the prospect’s corporate office, yet lower levels of purchasing occur where initial referrer may not specifically know how to identify the purchaser, but it is as a result of the reps efforts?
2-How to, in this scenario, protect rights to commissions and sales between referrers at different times/locations of same prospective corporate client?
3-How to deal with calls directly from a client or prospective client that wants to deal directly with our office and not with a given independent rep/referer, for a given reason.
-Thanks in advance for your feedback and advice.

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