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registry edits

By jekeen ·
win installer is looking for file msbn.msi on start up. I cannot find the file and when I try to install MSN 8 it fails. The MSN techs tell me I need to look at the registry edits on my machine. Can anyne tell me what to do???

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by jdroba In reply to registry edits

I have come accross other apps that have failed due to a corrupt windows installer. Manytimes, the fix is to re-name the windows installer files (dll, etc) by using the .old extension in them. I would search MS TechSupport for references to a corrupted Installer program and see if that works. Take a look at Microsoft Knowledge Base Articles #324518 and #236597 to see if they help in any way. Although they are related to MSOffice, they could still be helpful since they deal with a corrupt installer program.

Joel

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