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Reinstalling Exchange 5.5 Correctly

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by mmihotelgroup

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We were attacked by the I-Love-You.vbs when it first came about when no one had protection. It deleted our html files and graphics as well as graphics for symantec nav for exchange. How do I go about:
1. uninstalling the iis 4.0 and reinstallingit properly.
2. uninstalling NAV for exchange
3. reinstalling web access for exchange 5.5
4. reinstalling NAV for exchange

Do I :

1. uninstall nav for exchange.
2. disable exchange internet access.
3. uninstall options 4.0
4. delete any left over files for webpages.
5. reboot.
6. reinstall options 4.0
7. reinstall sp6a.
8. reinstall exchange 5.5 web access
9. install exchange sp4
10. install nav for exchange

If this is correct, what are the specific steps for #4 and #8? If not correct, what?

Please reply ASAP.
Thank you.

2 replies

by zaman

Why do you want to reinstall exchange?, you can clean the information store by using a utility called exmerge (located on Exchange CD). It searches your IS for a matching text string (in this case it would be I-Love-You) and then extracts the message to a personal folder (prefixed by the Mailbox name)for each mailbox.

Once you have run the utility, you IS should be virus free.

by mmihotelgroup

I am wanting to know how to reinstall. I am not asking how to get rid of a virus. I removed the viruses fine, but it deleted the files...no backup at the time.

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