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Release Management Workflow tool woes

By madavuli ·
Greetings all.

I'm a Release Manager for a large healthcare organization that repackages software for centralized distribution.

We use an outdated workflow tool that was custom-created for us nearly 10 years ago. I'm trying to evaluate replacement products and I'm at a loss of where to search.

We are currently already evaluating Macrovision's Flexnet AdminStudio Workflow Manager, and I think it's an awesome product. The problem is that the price might be a deal-breaker, so I'm looking for similar products. I've searched the web using keywords "project management software" "workflow software" "workflow tool" and a few other variations, and feel like there's a 'better' term for what I'm looking for.

We need...
Web-based tool that clients can initiate requests to us and upload documentation.

Tool that has built-in noficiation capability

Workflow of repackaging process can be tracked and managed

Performance metrics and volume trends can be reported

Documentation and history of request activities can be stored.

SLAs can be managed and priority order can be changed/managed as needed

Any assistance that can be sent my way will be greatly appreciated. My head hurts.

=)

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PMG for headaches?

by heath.gray In reply to Release Management Workfl ...

Hi, i read your post with interest and think maybe we can help. Program Management Group have been specialist in Program Management, Project Portfolio Management and Benefits Management. As our market has evolved over the years we have added lots of new functions to the traditional planning ones such as workflow management and document management including collaborative working. Hydra Collaborator and Hydra Process Platform (workflow) can be used outside of the scheduling and project management components if necessary. If you need more information please do not hesitate to contact me. In the mean time, please take a look at www.pm-group.com

Regards,
Heath

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Good solution (but costly)

by jjdeboer In reply to Release Management Workfl ...

Hi,

Reading your needs I think you should check out www.BMC.com.
In especially the change management module.

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Release Management Workflow

by khalidvaseem In reply to Release Management Workfl ...

hello there,
I think we two are sailing in two different boats caught up in the same situation.

I too am looking out for a release management tool to sort out my work.

but what really matters to me is the work flow, i have rescently joind a new orgnization and need to implement a new process to take control over Release Management activities.

what i am loooking out is if i can have a discussion with you on this behalf as i would like to build a process which is robust and easy to avoide dealys in release time line.

Usually every one blams on the process for the delays occured.

after implimenetation of a right work flow then i am plannig out to automate the same through any commercial tool.

let meknow if we can communicate on for the concern

Regards
Khalid

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Release Workflow Tool

by rmcog In reply to Release Management Workfl ...

Hi,

I've been given the job of managing a central release management team.The first thing that come in my mind to streamline the process is a release workflow tool.Let's discuss it over.

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