Remote administrating

For unix I recommend Tridia's Double-Vision (www.tridia.com); for window's based systems I've used PC Anywhere, MS System Management Software, LapLink Technical. All of them work. PC Anywhere is probably the most popular in the Windows environment.

Another good (and free!) package is VNC. I have used it on Win95/98/2000/NT, but I think there is a Unix/Linux version as well. Works over TCP/IP, so can remote access via ip address via dial-up if needed. I use it at home here to snoop my sons' PCto see what they are doing... Find it via google or dogpile.
Good luck
Bill

I love this software, it is called Remote Administrator, it is very easy to use, very usefull, no problems at all, it works with almost all the plataforms, I just love it.
Just download it, give it a try.
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Remote Administrator is a program that enables you to work on a computer remotely and in real time. The remote computer screen appears in a separate window on the screen of your computer. Your mouse and keyboard control the remote computer. This program is designed to let you work with the remote computer as if you were sitting in front of it.

Many new features were added in this updated version, including extended "Ask user to allow incoming connection" options, an enhanced File transfer mode, improved remote shutdown, and more

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I Hope it helps you,
@lberto

http://download.cnet.com/downloads/0-3356748-100-6964039.html?tag=st.dl.10001-103-1.lst-7-9.6964039

Sorry to hear that VNC was not as good for you as I have found it.

One product I used on site for 6 months over a LAN/WAN environment (40+ sites, 60+ servers, 2500+ workstations)was called Remotely Possible, and it was pretty solid. I think itwas a CA product, not free, but lots of features. Bit more of a hassle to use than VNC, but could chat/transfer files etc, as well as just control PCs and NT servers.

Just a point - all these products rely on a fairly solid & stable LAN/WAN, soif the network has a tendency to be flakey, then these packages will also be flakey. Recall that most WAN traffic is of moderate or short duration (eg emails)and RC packages will, like file transfers, be somewhat intolerant if the connection has a hiccup.

Bill