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Remote Assistance and Netmeeting help!!!

By uwool ·
I have a computer that is connected to the internet through Bellsouth FastAccess DSL with a Westell B90-610030 modem. I've been trying to remotely connect to my mother and a friend's computer using the Windows XP Remote Assistance feature and Netmeeting, We all have the same modems and DSL service and Windows XP, but I have a Netgear Rangemax router with three XP pcs and a Win98SE laptop . I'm unable to connect to neither of their computers, but my cousin has a dial up ISP service and WinME, with netmeeting I can contol his pc and he can control mine with no problem, but why cant me and my mother's pc' connect, My pc on metmeeting say's she is not accepting calls when I call her, When she tries to call me her pc say netmeeting cannot call itself, Since my cousin and his dial up pc connect with no problems I cant blame it on the router. We all have Norton's Firewall also, which I dont think is the problem either because of my cousin.

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by aschol In reply to Remote Assistance and Net ...

First of all, who is initializing the netmeeting? if your cousin is, that would explain why his works. NetMeeting needs at least 2 ports allowed by your firewall and or forwared by your router if you are using NAT, 1720 and 1503. Remote desktop uses port 3389 and needs to be enabled (right click my comp, go to remote and make sure both boxes are checked.) The Netmeeting changes need to take place on your side while the remote desktop settings need to be done on the remote side.

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by uwool In reply to Remote Assistance and Net ...

Thanks Aschol for the reply, I have port 1720 for netmeeting enabled on my router and my dsl modem, but neither will let me open a second port for netmeeting unless its the next number in sequence (ex. 1720,1721) or more.

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by uwool In reply to Remote Assistance and Net ...

Thanks for the reply, I solved my problem now, I had to enable IP Passthrough/DMZ Configuration on our dsl modems, now we can connect with no problems, Thanks again.

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by uwool In reply to Remote Assistance and Net ...

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