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Remote Connections freezing when trying to print.

By BBurley ·
Good Morning,

I am having difficulty with my remote connection freezing when I try to print. Things have been working completely fine but just all of a sudden now will not allow me to print anything as a .pdf or print to a local printer.

I am not very tech savvy. I do know that both the remote connection computer and the network comp. are running Windows XP Professional.

I did find this link from a previous post but I wanted to make sure that if I tried it and it didn't work I wouldn't be messing something up in the process

http://support.microsoft.com/default.aspx?scid=kb;en-us;q302361

I know it's a bit vague but if anyone has any idea or could shoot me some questions so we could come up with a solution I would greatly appreciate.

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