Question

  • Creator
    Topic
  • #2150336

    Remote Desktop

    Locked

    by luv2bike2 ·

    I have a user who is located at a different site (different state) who connects to one of my servers through Remote Desktop to my Terminal Server. He is on one domain and we are on another domain.

    At one point he said he had a shortcut on his local computer to a folder on one of my servers and he does not have it anymore since he received a new computer. he wants to transfer files from one of my servers to his local computer.

    What do I need to do to get the shortcut setup on his local computer.

    ex:
    his domain: abccompany.com
    my domain: xyzcompany.com

    The terminal Server is where he has a shortcut to another one of my servers but he wants to have a shortcut on his local computer so that he does not have to call me to email files to him.
    Terminal Server ==== Windows Server 2003
    The server he wants a shortcut on his local computer is Windows 2000
    I believe he has Windows XP.

    Thanks for all suggestions in advance!

All Answers

  • Author
    Replies
    • #2923363

      Clarifications

      by luv2bike2 ·

      In reply to Remote Desktop

      Clarifications

    • #2923354

      Well I suppose the obvious is to Map

      by oh smeg ·

      In reply to Remote Desktop

      Whatever it is that is required here a Drive or Folder and then make a shortcut to this from the desktop in the remote site.

      Of course all of this has to be done from the desktop that they want the Shortcut on.

      Col

      • #2923347

        but how?

        by luv2bike2 ·

        In reply to Well I suppose the obvious is to Map

        thanks for your response!
        if the user can not see my network when he goes into my network places, how can he map a drive to the folder he wants to create a shortcut to?

        i do not see their network when i go into network places.

        This is all to new to me so if you can supply some direction I would greatly appreciate it. 🙂

        Thanks,

        • #2908030

          net use

          by churdoo ·

          In reply to but how?

          By reading through the rest of the posts, it sounds like your sites are connected via VPN through the Cisco’s.

          From the user’s desktop, can he ping your server (the server that contains the share that he wants the shortcut for) by name? i.e. does “ping servername” generate replies from your server? If not, can he ping the internal IP address of the server?

          If he can ping by name, create a new shortcut on his desktop and type in \\servername\sharename for the shortcut.

          If he can ping only by the server IP, then use \\serverIP\sharename in the above new shortcut.

          If he is challenged for credentials when you try to create the shortcut, then it will be easier to map the connection rather than simply creating a shortcut so that you may provide credentials within the command, like so:
          net use z: \\servername\sharename /user:YOURDOMAIN\username password
          This will create a Z: drive on his computer which is mapped to your server.

        • #2913069

          This sounds like it might work.

          by luv2bike2 ·

          In reply to net use

          I can ping one of there servers from my office so I believe he will be able to ping my server. I will have to wait until he gets into the office to give this a try. I will post back with the results. Thanks so much for your assistance!

        • #2912570

          I passed on the info

          by luv2bike2 ·

          In reply to net use

          to the user and i have not heard back from him as of yet.

          i really appreciate your help! i will let you know if this worked.

          Thanks,

        • #2912259

          user could not ping to my server

          by luv2bike2 ·

          In reply to net use

          Thank you for your assistance here. it is greatly appreciated.
          It was a great idea and I am sure if I had contact information for my cisco router to get support, i am sure we could set him up the way you suggested.
          Thanks again. 🙂

    • #2922575

      Your friend might need this….

      by Anonymous ·

      In reply to Remote Desktop

      • #2922556

        Remote Desktop is on local computer

        by luv2bike2 ·

        In reply to Your friend might need this….

        so that he can acces the files and all, on my network from his network (local computer), but what he has told me was the previous net admin put a shortcut on his local desktop (not on the remote desktop) so that he can access files that are on my network so he did not have to have someone at my office email the files that are on my network.

        ie.
        Mark is in Los Angeles on his local computer on his office network (domain name ABCCompany). Mark Remotes Desktops into my Terminal Server on my network (doman name XYZCompany) in Las Vegas and accesses files to other servers on my network. What he wants is a shortcut on his LOCAL desktop computer (not the remote desktop) that points to one of my folders on one of my servers on my network.

    • #2922511

      This server or, at least the folder is accessible

      by kenone ·

      In reply to Remote Desktop

      from the internet, right?
      use a browser to get there and copy the create a shortcut on your desktop & email it to him.

      • #2922491

        No The server is not accessible from the internet

        by luv2bike2 ·

        In reply to This server or, at least the folder is accessible

        We have a Cisco 501 router connecting my office to the other office but i don’t see their network and they don’t see my network when we go into My Network Places.

        I really don’t know how this user had a shortcut (on his local computer) pointing to one of the folders on my file server on my network. He does have a short cut on the remote desktop to the folder but what he really wants to do is drag and drop the files from my server to his local computer on his network.

        is this a really possibility to do without going through those web programs like Logmein.com, gotomypc.com.
        I use the free version of logmein.com and i can access my computer at work or at home where ever am. i can not drag and drop the files from the computer i logged into to the computer that i am using, unless i use the paid version.

        i appreciate all responses and suggestions.
        Thanks 🙂

        • #2922480

          Sounds like a Cisco Router Question

          by kenone ·

          In reply to No The server is not accessible from the internet

          Not a remote desktop question.
          We do it with a remote web connection through a terminal server, if you don’t have that then it must have been a route setup.

        • #2922394

          Remote Web Connection

          by luv2bike2 ·

          In reply to Sounds like a Cisco Router Question

          Can the user use Remote Web Connection, if he installs it on his local computer, drag and drop files from my server on to his local computer?

          is it free software? is it easy to install on his computer? they do not have a local IT person at his office.

          thanks,

        • #2913039

          terminal server

          by kenone ·

          In reply to Remote Web Connection

          We use a terminal server that has a web address that the users can sign onto. One of the sign on options is to map their local drive, if they do that then yes, they can drag and drop files from the remote ser to their desktops, folders, etc.

        • #2912263

          this one work

          by luv2bike2 ·

          In reply to terminal server

          My user was able to successfully add his local drives through the Terminal server options. it is slow to drag and drop or save to his local computer but it works.
          Thanks for your help. it is greatly appreciated!

        • #2912179

          You’re Welcome

          by kenone ·

          In reply to this one work

Viewing 3 reply threads