Remote Desktop Causes remote computer to reboot

By aubrey ·
I have several remote Windows XP SP2 machines that when I try to log on to with Remote Desktop, the remote system just reboots. Everything is setup correctly on both ends and I have no problems remoting to other computers at the same locations.
Anyone else ever experience the problem, and is their a solution to it?



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by aubrey In reply to Remote Desktop Causes rem ...

This issue has been resolved by unloading some security software from the affected computers.

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Same Problem

by jkinnaird In reply to Solved

Aubrey, what was the security software you uninstalled on the affected computers? I am having this problem on only 1 machine (XP-SP2) and the only security on it is the Windows Firewall. Thanks for your help.

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Same Problem

by aubrey In reply to Same Problem

The software was some LAN management software that cam eloaded on the computers from the manufacturer Acer. We unistalled the software and the problem disapeared.

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Remote Desktop causes remote machine to reboot

by jresnic1 In reply to Same Problem

Same problem with new Acer Veriton. System came with Vista Business that was downgraded to XP PRO with disks that came with the machine. Remote Desktop caused the XP PRO Acer to reboot instead of logging into the domain. I removed all acer installed management software, except the sound controller. This SOLVED THE PROBLEM.

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Worked for me!

by pdcant In reply to Same Problem

Thank you! I think it was only the eSecure, but it is gone and I can't be sure. I still have eEmpowering, ePerformance and eProtection, whatever they do. I can now RDP to it.

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I dont think it's ACER software

by Reginald937 In reply to Worked for me!

We have the same problem on 3 XP Pro SP3 virtual machines, with no preloaded software!
I believe this is a windows issue as it only started happening after we installed a WUS server and started updating them.

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Zombie Alert!

by TobiF In reply to I dont think it's ACER so ...

Original post was 3 years ago.
Sometimes, different root causes may create similar symptoms.

So, if you're trying to solve some problem you're having right now, and you'd like to ask peers here at TR, you better start your own thread.

It ain't dangerous. Just hit the "Ask a question" button and follow the cues.

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