Question

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Remote Desktop Issue - Domain is not displaying on a client xp machine

By chris.johnson ·
I have multiple users able to access a server using same ip address and credentials.

But when this one client pc tries to connect to the server, he is not getting the server drop down box, and it doesnt display under options.

We tried uninstalling sp1, installing new remote desktop client from MS, reinstalled sp2, and got same result.

he is also missing the options panel in his desktop (XP Professional) into Server 2003 box.

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All Answers

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Ping

by Wizard-09 In reply to Remote Desktop Issue - Do ...

Can you ping the server from the machine that is having the problems?

You might not have a route to the server from that machine for some reason i would check a ping 1st.
Keep us informed as to your progress if you require further assistance.

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explaination

by chris.johnson In reply to Ping

yes machine is accessible it comes up with login credentials screen, but 2 issues.

1) domain dropdown is not there or available under options

2) when we try domainname\xpid
it doesnt work that way either, but other users can access same server, using same login credentials with no issues.

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try this

by ajaxnii In reply to explaination

Try removing the machine from the domain and adding it back. Sometimes it just "Flakes" After the restart it should be ok.

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further explaination

by chris.johnson In reply to try this

its not a domain pc, its a client accessing a gateway via wireless using a program called tunnieler, then uses nt authication into a 2003 server box.

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Not a member of the Domain?

by Kenone In reply to further explaination

If a machine is not a member of the domain I don't know how it can logon to the domain.

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RDP Connection

by NormH3 In reply to Not a member of the Domai ...

You do not need to be a member of a Domain to RDP into a server. To login, you need to have Domain credentials provided to you by the admin.

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RDP Client

by NormH3 In reply to Remote Desktop Issue - Do ...

Does the PC have the newer version of the RDP client installed?

It's a long shot, but it could be an issue.

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answer

by chris.johnson In reply to RDP Client

yes it does straight from microsofts website.

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Other RDP Connection

by NormH3 In reply to answer

Do you get the same symptom if you try an RDP connection to a different server or PC?

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yes he does.

by chris.johnson In reply to Other RDP Connection

yes he does

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