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Remote Desktop Print Forwarding.

By cameront ·
Has anyone had a problem with forwarding a printer from a RDC. We have a POS software that is not designed to be used via Vpn. So we have decided to RDC to a terminal at an increase of 16x the speed. The problem is that RDC will not forwrd the printer. As an example we had a HP 2500 Laserjet that would not forward however when we installed a 2140 driver the printer forwarded instantly. We now have a epson tm6000III reciept printer that will not forward. Has anyone had a problem like this? Any little bit of usful information would be appreciated.

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by Sue T In reply to Remote Desktop Print Forw ...

A couple of things to try/check. Make sure remote desktop is version 5.2 not 5.1. I found that if it is a printer that the computer doesn't already have a driver for that I had to install the printer on the remote computer or at least get the driver installed in order for the person's local printer to be available to them while using remote desktop. I was then able to delete the printer on the remote computer because installing it installed the driver for the printer. Hope this helps.

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Did all that before posting...

by cameront In reply to

I checked RDC version. Have not tried installing drivers onto terminal but will give it a go. Have been speaking to Epson who made the printer although they had not heard of the problem until now. They setup a trial and came back to me with. "We suggest only 2 ways to get the printer forwarded. 1) Install the Epson printer using the Generic Text Only driver that comes with Windows
2) Use the Receipt Printer with a Ethernet Interface."

This small bit of information provided by SueT and Curlergirl has been very helpful.
I'm inclined to try SueT's suggetion first.
Thanks

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by curlergirl In reply to Remote Desktop Print Forw ...

SueT is correct about the need to install the drivers on the remote computer. The remote computer has to have a driver installed on it in order to "talk" to the redirected printer. Another potential issue is that RDC will not redirect printers that are connected via a USB port - only LPT and COM ports are redirected. There is a registry entry that you can change for allow redirection of other ports.

Here is a link to the article describing the registry entry:

http://support.microsoft.com/kb/302361/en-us

Hope this helps!

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Thats the first thing I do.

by cameront In reply to

This is the 3rd remote I have setup this way and adding the registry entry is the first thing I do immediatly after installing the printer.

Your advice is helpful thoough.
Thanks

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