Remote Downlevel Document - TechRepublic
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March 1, 2002 at 03:55 AM
svybiral

Remote Downlevel Document

by svybiral . Updated 24 years ago

Hello all. I have two NT 4.0 servers, 1-PDC and the 2-BDC. All my users login the PDC and use the BDC for file/print resources. I have 98% of my print queues setup on the BDC. I have the printers setup so the jobs are retained in the queue so I can periodically view what my users are printing. I can view the jobs from the print queues on the BDC but not on the PDC. The jobs are retained in the queues on the PDC but the document names are all listed as Remote Downlevel Documents. I also have frequent problems with this queue where the jobs will just stop and I have to restart them. How can I get the print jobs to list the real document names instead of this Remote Downlevel Document name?

The printers have JetAdmin NIC’s and theyhave static IP’s. And the users are running DHCP.

Any suggestions would be greatly appreciated.

Sue

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