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remote help

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my friend is about 3-4miles from my house many time I had to drive over the effect repair on his computer, what prgram must we get so I wont have to drive all the way over to effect simple repairs to his pc how do we configure desktop remote could this work? been told of pcanywhere, vnc and of course desktop remote we both uses winxp pro.

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by techienate

I would recommend logmein. With remote desktop, your friend will not be able to see what you are doing while you are working on the computer, which is not the greatest option. To configure it, you will need to set up port forwarding on your friend's router. Since your friend most likely does not have a static IP address, you will need to get a dynamic ip updater or else you will simply need to ask him to give you his public ip address when you want to connect, if it has changed since the last time.

VNC requires the same type of router configuration and has the same problems with dynamic ip address.

LoMeIn (there is a free version available) allows you to remote control another computer without configuring anything on the router, and without worrying about changing public ip addresses. It is easy to use and install. Go to www.logmein.com and get an account and install the software on your friends computer. The remote control is done through a web browser--simply log into your account. I've used logmein a lot--its simple and convenient.

by apotheon

VNC should work just fine. There are open source VNC applications out there that you can get for free, too.

XP has built-in capability for remote access (Remote Desktop, as you mentioned), but I'd recommend against using it unless you connect through an encrypted VPN first.

by tintoman

These guys are both correct although you can use VNC via your internet browser as well as long as you follow the alias domain name or IP address with :5800 (this being the port that VNC uses)
You will also need Jave installed on your pc to do this

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