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Remote login on my mother's computer

By lloyddrose ·
My mother has a Win2K machine and I have WinXP. Mum (lives 6000km away) always has some problem or other which she asks me to solve. Explaining through the telephone is not easy and she sometimes doesn't understand what I'm tryong to explain. Question:Can I look into her computer, see what she's seeing and if necessary operate her computer from my own computer?

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by BFilmFan In reply to Remote login on my mother ...

PCAnywhere.

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by ziminski In reply to Remote login on my mother ...

XP has remote desktop connection , your mum willl need tsmsisetup.exe which is the current Remote Desktop Connection software download package at http://www.microsoft.com/windowsxp/pro/downloads/rdclientdl.asp. Once this package is obtained Administrators can extract the MSI package (msrdpcli.msi) by typing "msrdpcli.exe /c" at the command prompt.

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by TechKid In reply to Remote login on my mother ...

Answer 2 will not work because he's suggesting the client version

Do answer 1 or as an alternative software you can use VNC software. I think it's free

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by CG IT In reply to Remote login on my mother ...

Get Windows XP you can get the Home Edition OEM version from Newegg.com for less than $100.00 USD.

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by ozi Eagle In reply to Remote login on my mother ...

Hi,
Go with Bfilmfan - pcAnywhere. You can create acustom installer, post it to your Mum for her to install.
Requires at least a dial up service and auto answer on your Mum's computer.

By using a direct dial in method a high security is preserved, further enhance by a ring back feature which is triggered by a successful login. Another advantage is that you don't pay for the long distance call, other than the original login call.

Standard pcAnywhere comes with one host (remote) and one client. Check web for good pricing - don't get the retail package 3 to 4 times as dear.

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by Aidy Sherwin In reply to Remote login on my mother ...

Hi

You could try using Remote Connection that is built into WinXP (Start, Programs, Accessories, Communications, Remote Desktop - for 2k you will need to install Desktop client for 2k which is available at http://www.microsoft.com/windowsxp/downloads/tools/rdclientdl.mspx.

However, this will only give you direct access to your mum's pc ie you can login and install software, patches, fix items, etc but you won't be able to actually see what you mum see's onscreen - unfortunately there is no Remote assistance available for 2K. You could have a look at Funk Software's Proxy which will do what you are looking for - but will cost.

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by HAL 9000 Moderator In reply to Remote login on my mother ...

Well you can always update your mums to XP Pro but PC Anywhere would be far cheaper and easier to install and get working.

I've used both methods and PC Anywhere wins Hands Down when you have a remote site without Computer Literate people involved.

Col

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by sgt_shultz In reply to Remote login on my mother ...

also a freeware remote control utility called VNC, try www.downloads.com to find it.
wonder if you could use the radmin.exe that comes on the windows server installation cd? (another remote control program)
Is your mum on dial-up or broadband?

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by sgt_shultz In reply to

yes, Andy is right on except with Remote Desktop you CAN see and remotely control the users desktop. also from win2k box. here is part of an article about it:
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How to install Remote Desktop Connection software on the client computer
The client portion of Remote Desktop is installed during the Windows XP and Windows Server 2003 installation process. If you are using Windows 95, Windows 98, Windows Millennium Edition, Windows NT 4.0, or Windows 2000 client computers to connect to a Windows XP or Windows Server 2003 host computer, then download and install the Remote Desktop Connection Software from the following Microsoft Web site:
http://www.microsoft.com/windowsxp/downloads/tools/rdclientdl.mspx (http://www.microsoft.com/windowsxp/downloads/tools/rdclientdl.mspx)


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How to connect to a remote Windows XP-based or Windows Server 2003-based computer
To connect to the remote computer: 1. Click Start, point to All Programs (or Programs), point toAccessories, point to Communications, and then click Remote Desktop Connection.
2. Type the name of the Windows XP-based computer that has Remote Desktop enabled, and then click Connect.
3. Type your user name and password, and then click OK.
For more information about how to connect to the remote computer, visit the following Microsoft Web site:
http://www.microsoft.com/windowsxp/using/setup/getstarted/troubleshoot.mspx (http://www.microsoft.com/windowsxp/using/setup/getstarted/troubleshoot.mspx)
How to control the Remote Desktop
After you establish a Remote Desktop connection, your remote desktop is displayed in its own window. You can use the keyboard and mouse of the local host to control the remote computer.

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by info In reply to Remote login on my mother ...

just use remote desktop connection on the xp machine to connect to your mother's

If she is behind a firewall than you have to open the correct ports

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