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Remote Management of Cayman Routers

By CharlesHarris ·
I oversee network operations for a number of offices that are connected to the internet via Netopias Cayman routers (3547). These offices are scattered across the Midwest and Southern States. Point is I am trying to find a way to remotely manage these routers vs. visiting each facility if an issue arises.

Netopia has been evasive to non-responsive regarding the support of these routers and SBC (who distributes these routers to the SOHO's that order Business DSL) has been equally helpfully in the matter.

Does anyone know if these routers can be remotely managed? And if so, are you willing to share information on this elusive beast? Otherwise I am doomed to travel the country to fix everything from the nightmares to the 5 minute specials.

Thanks in advance.

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by Net Designer In reply to Remote Management of Caym ...

can't you just telnet to router's public IP address?

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by CharlesHarris In reply to

I wish it was somehting that simple. Unfortunately the answer to telnet via public address is no.

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by CharlesHarris In reply to Remote Management of Caym ...

I wish it was something as simple as that. Unfortunately the answer to telnet via public address is no.

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by indianaoxygen In reply to Remote Management of Caym ...

cayman's are firewalled...however if you can reach the cayman from the lan side, it uses a http gui with user and psswd on your installation paperwork.....default is 192.168.1.1
but can be changed. Careful...you have to reboot to effect changes, and you will lose your remote..better be set right or no second chance..
roadtrip!!!!

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by CharlesHarris In reply to

Right now we are tunneling via PCanywhere and andministering the router via client machines. Problem is that we are removing a productive person from service at our clients facility. What we are looking for is to directly administer these routers directly. At this point in time I would say that we are SOL and will have to keep tunneling.

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by indianaoxygen In reply to Remote Management of Caym ...

just tried remote from LAN side....no problem with remote mgmt.....use the http gui
with your gateway NAT...you get login: screen
user and password...default admin and router
password on install paperwork...hooks rite up

indianaoxygen

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by indianaoxygen In reply to

tried from WAN side....also good

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by CharlesHarris In reply to Remote Management of Caym ...

By default sbc has admin disabled in all 3546 products, and you cannot manage remotely. You would have to go to location and get to the router from the lan side. Log in lan side go to config, wan, pppoe double click, and in restrictions box you would have to change from admin disabled to none, then do a save and restart, and then you will be able to get to it via the wan side ip address.

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