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March 10, 2003 at 7:23 pm #2313695

Remote office accessing our server

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by ismailsh · about 19 years, 7 months ago

Hi,

I am noticing a strange problem in our network. If a user from a remote site tries to connect to a server in our network (which is behind the firewall), he is unable to connect or ping it (All rules and routing in the firewall are ok). If Igo to the server and ping the remote users IP address, then he is able to connect/ping our server. So each time I restart my server, I have to ping the remote user IP address for him to be able to connect our server.

Any solutions or suggestions please?

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- March 11, 2003 at 12:52 am #3395921
  
  Remote office accessing our server
  
  by d_v ant · about 19 years, 7 months ago
  
  In reply to Remote office accessing our server
  
  When the user attempts to ping your server, is it by name or by IP address? It sounds like a name resolution problem. If he can ping by IP address, then put an entry in the hosts table for the remote user pointing to your server. You may want to trythis anyway, regardless if the ping works. The remote PC will attempt to connect to the IP address supplied in the hosts table first.
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