Remotely add/edit/delete files without being a remote user.

By Toast-it ·
i got a little stumped while troubleshooting some office-access problem for a user who works through vpn from home. a coworker back at the shop helped me out by connected to the computer remotely. of course i expected it to do what it does when i connect using remote desktop....kick off the current user. it didnt, i went to the c: drive and could see the database files i had trouble with being deleted and added and moved. then he wouldnt tell me how he did it! now im starting to realize why nobody likes this guy.

how did he connect without kicking me off, and how did he connect when hes not even on that computers remote desktop users list?

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Remote Support

by lowlands In reply to Remotely add/edit/delete ...

Open Start/Help and support. Inthe search bar type "offer remote assistance". This way (if set up properly) you can connect to a users workstation and when the users allows it both you and the user will be connected at the same time.

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by CG IT In reply to Remotely add/edit/delete ...

you can access a remote computer over the network using the \\computer name\c$ provided you have proper credentials. He could have used Remote Admin. or he put in his own door so he could get in.

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