Using Windows 2000, up to date with service packs and critical patches.
Get an error message: "k is not accessible, incorrect function" when I try to open a drive letter corresponding to a CD, memory card reader, or digital camera. The CD Drive ia an IDE device while the memory card reader and digital camera are USB devices.
I have disable the anti virus and fireware programs, but still get the error message.
I have done the Repair option from the windows 2000 installation cd, but still get the error message.
I can Burn (with verify) a CD with out problems. The resulting CD works fine in other computers or when I boot in Safe Mode.
In fact the all of the removable media devices work fine in safe mode.
I've read some postings elsewhere and found that others are having simular / same problems even with windows xp. So I'm not convinced that upgrading to xp is the ansser right now.
Is there a reasonable solution to fix this problem?
This conversation is currently closed to new comments.
Do the drivers of the faulty devices have a virus, or are they damaged? Try downloading the drivers again from the manufacturer or install them from your disk's or CD's that was shipped with your devices in question. I find that if you are not running Windows in protected mode, you will have no access to any CD-ROM drives, and you might see a message like "Drive x: is using compatibility mode". In that case, re-install your hard drive drivers. To see if you are in protected mode, change your default cursor to an animated cursor, and if the animation works on it, then you are in protected mode. Also, try adding the following line under the [386enh] section of system.ini: RemovableIDE=1
Drivers sometimes go bad. Reinstalling them, especially the most up to date drivers designed for your system, can help the devices to function better and to operate more smoothly with the OS.
However, you say the devices work fine in Safe Mode so there would appear to be a problem associated with your user account or something is loading (maybe from All Users), which is attempting to take control of these devices.
Have you recently installed any software which may attempt this - if you have, is it designed to work with Windows 2000? If you are unsure, try to make sure all your programs are up to date.
Also, are you getting any other errors in the event log?
no new software was installed since the last time this was all working - only updates for windows, anti virus and firewall software. For a test, I had disabled the anti virus and firewall software, but that didn't make any difference.
The only driver Windows Update comes up with is one for my NIC card.
You say that the only driver Windows Update comes up with is one for your NIC. Windows Update is designed primarily to update your OS, and certain basic components. What I meant in my last suggestion was that you visit the manufacturers web site(s) and download the latest drivers for all your hardware - your chipset, your memory card reader, any updated software for your digital camera.
Also, have you checked that your BIOS is the latest version available? You say it does not make sense as your computer is about 2 years old. My machine is less than a year old. I bought it brand new last April, and there have been two BIOS upgrades released since then.
If you are not sure where to look for any updates, post your hardware specs and we may be able to direct you to the right location.
Well I decided to try upgrading to XP. (yes I upgraded on top of win2k) Note that I didn't update any driver or my BIOS. The upgrade (before getting all the new service packs) appears to have fixed my problem (at least to the point that the CD drive can again read CDs). I still need to get the updated driver and service packs but it's kind of interesting - isn't it. So I'm closing my question, but who knows, I may end up posting another one if the new services patches and drivers take me back to square one.
If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
removable media drive not accessible
Get an error message: "k
I have disable the anti virus and fireware programs, but still get the error message.
I have done the Repair option from the windows 2000 installation cd, but still get the error message.
I can Burn (with verify) a CD with out problems. The resulting CD works fine in other computers or when I boot in Safe Mode.
In fact the all of the removable media devices work fine in safe mode.
I've read some postings elsewhere and found that others are having simular / same problems even with windows xp. So I'm not convinced that upgrading to xp is the ansser right now.
Is there a reasonable solution to fix this problem?