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remove network logon creditials

By Sue T ·
I have a user who entered the wrong password or username when logging onto the network and unfortunately checked the save box. I have looked in the manage network passwords in their user account but it is empty. I have also looked in the registry in the Protected Storage System Provider but I don't see any sub key or anything inside of them that has anything that relates to the network creditials. Am I missing something? I did give full permissions for that key and sub-keys. The computer is running Windows XP sp2 and is current on all updates, we don't have a domain. As soon as I can get this fixed I will make the change in group policy so they can't save creditials anymore. Is there a way to do this without doing a system restore? I have just finished installing new software on the computer and would like to try to avoid having to reinstall it.

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by jonno112 In reply to remove network logon cred ...

I just found this on the web handy to know whats stored :)

Windows XP does not offer a very easy way to review or remove the saved passwords though. If you follow the steps below though you can access a graphical interface to add, remove or edit the saved passwords on a given system.

1. Click Start and select Run

2. In the Open field type "rundll32.exe keymgr.dll, KRShowKeyMgr" (Paste this without the " ")

3. Once the Stored Usernames and Passwords interface opens you can select any of the entries and select Properties to view the existing information

4. To remove a saved password you can select one of the entries and select Remove. A confirmation screen will appear. Click on OK and the account will be removed

5. You can add additional saved passwords as well by clicking on the Add button and entering the appropriate information

6. Repeat the steps above as needed to add, remove or edit saved passwords

7. When you are done using the interface click the Close button

I hope it works out for you..

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by Sue T In reply to

Poster rated this answer. Thank you for responding but I have already tried this, this is the command that takes you to stored passwords and is identical from what I can tell to using the option to manage network passwords in the user account. If you have any other suggestions please let me know.

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by Sue T In reply to remove network logon cred ...

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