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  • #2134868

    Removing Ref to RealPlayer Element-Again

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    by lo ·

    This is a follow up to a previous post 09/12/01 – Removing Reference to RealPlayer Element

    I removed the entry as indicated in the post which stopped the error message. I still get the Win Explorer like window. Any idea how /where I can remove it?

    Reg Keys looked at are:
    KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\
    Windows\CurrentVersion\Run and
    KEY_CURRENT_USER\Software\Microsoft\
    Windows\CurrentVersion\Run

    Copied from prevous post:
    PC environmnet: Win NT v4.0 SP5, CreativeLive, Iomega 650 CR-RW, HP TR4 Tape, Jaz 1gb, Zip 100, 20gm HD, 60gb hd, maybe other hdw / sftw that makes a difference.

    A few days ago I got tired (again) of RealPlayer “doing it’s thing” so I deinstalled everythig I could find from Control Pannel, Add/Remove. I checked
    the registry (still have some RealAudio and such but not sure I can/should delete them so …). Now when I login I get this message … Cannot find the file ‘C:\Program Files\Real\RealJukebox\tsystray.exe’ (or one of its components). Make sure the path and filename ae correct and that all required libraries are available. …”

    Admin gets it also so not just 1 user. I also get what looks like ‘part’ of a Win Explorer Window looking at C:\WINNT\SYSTEM32, but only File, Edit, View and Help on tool bar.

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    • #3638981

      Removing Ref to RealPlayer Element-Again

      by rorycarlin ·

      In reply to Removing Ref to RealPlayer Element-Again

      I’ve seen this behaviour a few times before and it has always been traced back to a dodgy registry entry in HKLM\Software\Microsoft\Windows\Currentversion\Run.

      Have a look through the contents of this key and see if you can spot anything obvious that doesn’t belong there. It might be referring to a file that no longer exists, or blanks in the entry or some sort of invalid syntax. Delete the offending value.

      If you can’t see anything obvious then export the registry key to a file with regedit and remove all the entries exept the on referring to systray.exe. This should stop the system32 windows from popping up. Then try putting each entry back into the registry key in turn between reboots to eliminate the cause.

      Hope this helps.

      • #3569617

        Removing Ref to RealPlayer Element-Again

        by lo ·

        In reply to Removing Ref to RealPlayer Element-Again

        Didn’t seen anyting obvious. RXF_* with not value maybe and another.

        Will try the remove/add between boots ‘when I get some time’. Thx for pointer / suggestion.

    • #3569616

      Removing Ref to RealPlayer Element-Again

      by lo ·

      In reply to Removing Ref to RealPlayer Element-Again

      This question was closed by the author

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