Hi, I have a Dell XPS 400 with a few minor upgrades such as the graphics card. Everything has worked excellent for the past 5 months however after updating windows the other day and restarting my computer went to blue screen and would not start back up. I tried going through safe mode however it would freeze half way through load up and not complete.
After giving up on that i decided to try and repair windows. While going through this process a message pops up asking me to locate a diver. At this point my mouse and key board do not work so there is no way of me to select an option.
What can I do? Also if you don’t think it is possible to resolve this issue is there any way of getting what information I have stored on the hard drive off so i may put it back on after reformatting it.
