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Repeated crashing of my RAID system

By sararahne ·
I have a Dell PowerEdge Expandable RAID Controller 3/DC system set up on a RAID level 5. It has crashed repeatedly. This is happening to all the machines in my department. We have five of them. Its been set up a number of different ways to see if the levels were causing the machine to crash. The os is XP. Instead of calling dell again and them having no idea I thought I would trouble shoot this on my own. I'm having a hard time figuring out where to start. I need to know where to start and what to look for. I also need to know do other softwares cause issues. Like Norton System works causing it to get hosed? Do I need to Optimize the hard drives using Norton so it doesn't screw up the RAID 5 level? Like I said I'm lost. I read the stuff found here about what a RAID is and what it does.
any help would be great.
Thanks
Sarah

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Repeated crashing of my RAID system

by SteffenG In reply to Repeated crashing of my R ...

i have some questions:
are you using winxp on the servers or win2kadv server(sp2)?
what are the dell servers you are using (PowerEdge xxxxx)?
How many Hardisk are you using for the Raid 5?
Where is you operating system installed (on Raid 0 or 1)?
Do you get any errors in the event viewer or in the raid controller log file, if so what are they?
Something you can try is to uninstall Norton system works.

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