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Reroute Micros workstation 4 control hot remote

By rosew28 ·
We have 3 workstation4(names: Restaurant, Bar and Cashier). Cashier is out of order and had to be serviced. This one controls the kitchen cold remote printer. I took the Bar workstation and plug it in Cashier's spot. But all orders to kitchen will not print to cold remote. I went into DEVICES and changed Network Node from Cashier to Bar but still would not work.Warning: Comport on this device has changed. Please change your settings. What settings?
Thank you in advance for help.

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All Answers

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Well at a guess the settings that need changing are

by OH Smeg Moderator In reply to Reroute Micros workstatio ...

Any attached Hardware particularly anything that attach?s through a Com communications Port.

Just replacing one system with another will not make it the in this case Cashier System it needs to be setup to do exactly the same job as that system was doing, so you'll need to change all of the Hardware Settings as well as any Software Settings that it uses.


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Micros Workstation4 settings

by rosew28 In reply to Well at a guess the setti ...

I looked in "Devices" "Network Node" of this particular workststion and cant seem to find any more settings that relates to controlling the hot remote kitchen printer. Any ideas swhere else I should look?

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How is the printer connected here?

by OH Smeg Moderator In reply to Micros Workstation4 setti ...

If its a direct connection that is required and if it is a Network Printer you need to add that printer to the list of available printers or set it as the default printer.


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Journal printer for Micros Workstation4

by rosew28 In reply to How is the printer connec ...

All workstations have the same journal printer. I just plugged this one in. The kitchen roll printers have IDN ID.

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