I used to work for rescuecom. It was really bad!. You don’t want to work for them, nor to buy a franchise from them. As a field technician, I had to drive everywhere (many hours of driving) which weren’t paid at all. Then, I had to pay $120 monthly for a handheld, plus the expenses based on the usage of my own cellphone minutes (was a total of $300 a month).
Dispatch (System I) is group of people NOT trained, who lack skills and don’t know anything abt computers . They used to call me 24/7 (morning,late at night,even when I was using the toilet)they would call me more than 10 times a day.It really drove me crazy. You absolutely have time for nothing but answering calls, driving for hours, and being available 24/7. It was just really insane!. You don’t have free time at all, since your contract would mention you have to be avaliable 24/7. Unless, you are single, like driving statewide, answering phonecalls, handheld beepings, wish to pay $300 for services plus gas, and you lack goals and aspirations in life, don’t ever sign a non-compete agreement with rescuecom. The only thing you will get out of that, It’s a high blood pressure, you will wear you car down, you will be spending more money than you make,you won’t have any peace at all and time to do some other things with your personal time.
For all the above, not one in the right mind would work for them, so they hire “anybody” willing to work at all as in
“Technicians without skills and certifications”, and Customer service representatives who don’t even know what they are talking abt.
If you do a search for the bureau of consumer affairs online, you will find that one guy tried to quit,and his last paycheck was withheld from him for no reason.
