Restore fail - Gateway Laptop - TechRepublic
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January 29, 2015 at 08:39 PM
bmw5101

Restore fail – Gateway Laptop

by bmw5101 . Updated 11 years, 4 months ago

I have a Gateway Laptop, model NE56R41u, and it crashed. I got a blue screen saying it was damaged and needed repaired and I need recovery disks. I ordered them from gateway as I didn’t make a set when I got the laptop. I ran the disks, there are 5, system disc, recovery disks 1-3, and a language disk. When I get to the end of the 3rd disk I get this message: Restore Failed – Can not find image. Path:C:/IMAGES_TMPDIR/install.wim. What do I do to fix my laptop? I did this 3 times with same error. Thanks.

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