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Restore Problems

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My elderly friend removed her Google Toolbar , and since then, has encountered various problems, one in particular ( she can not restore back to an earlier date in Windows XP) what can be done to resolve her problem .

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Clarifications

In reply to Restore Problems

Clarifications

I might be wrong in this . . .

In reply to Restore Problems

-it has been known, but I doubt if the Google toolbar removal and the Restore problem are linked.

If your friend cannot restore back to an earlier time, most likely Windows Resore has not been turned on, or has been turned off at some earlier time.

The first thing your friend should do is to create a restore point immediately in order to have something to fall back on from now.

You didn’t mention [b]WHY[/b] your friend needed to use the restore function – perhaps there is another way to help you both?

Post back with her need for using restore.

Why she needed to use the restore function

In reply to I might be wrong in this . . .

Hello OLD MYCROFT from Tain Scotland this is John of Airdrie Scotland, the reason my friend wanted to use her restore function was she could not access her AOL account after she removed the Google toolbar, has removal turned off her restore function and if so how can she turn it back on again , thank you anyway for all your help

If you have a virus

In reply to Restore Problems

You need to get rid of the virus before you try system restore

The virus will just reinfect your computer

It may also make the computer unusable

Be aware that the virus can be included in the system restore points

Just a warning for you

Col

JFYI: Restore does not recover deleted files.

In reply to If you have a virus

Restore, restores settings..but will not recover deleted files….

Yes but some viruses still seem to find their way into the restore files

In reply to JFYI: Restore does not recover deleted files.

I do not rely on system restore

Backing up your system from time to time
To one or more of these

1 removable media
2 a removable storage device
3 another computer on your network
4 a network storage device

Is the only safe way to go
System restore is mostly useless

Recovery takes too long if you have to repair or reinstall

I am still amazed by the large number of people who do no backups
Then expect someone to come to his or her aid
?Hang on I will just wave my magic wand and the system restore genie has put it back just the way it was?
?That will be $1000 dollars thanks?
?$50 for my time?
?$950 for the power needed to turn back time?
(I could be so lucky time travel costs a lot more than that)

Some smart pr**k would call me a fairy anyway

Col

Deleted files

In reply to JFYI: Restore does not recover deleted files.

Hello Dave,the problem my friend has is that since she got rid of the Google Toolbar,she can not access her Aol account, to get on the internet it wants her to rejoin and will not accept her user name or password, so has her restore function been turned off and if so how does she turn it back on, to see if that might help her, she does not want to open a new account

re-restore problem

In reply to If you have a virus

THank you very much for your input to my friends problem I have told her to run her virus scan create a new restore point and go on from there, thank you again

Virus

In reply to If you have a virus

Hello thank you for your help I will tell my friend to run her anti-virus to see if her computer is infected and always to have it enabled at all times if she does find a virus ,so that it does not happen again.

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