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Restore Public Folder in Outlook 97

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by ccarpenter

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When a folder is deleted from the Public Folders in Outlook 97, where does it go? It seems to vanish. From what I understand, you cannot restore selected public folders from backup unless you restore the entire public information store. That wouldnot be an option; that folder must go somewhere???

3 replies

by mhoward

Speaking from experience, unfortunately, you must restore the ENTIRE information store. Microsoft Technet has a good article.

by ccarpenter

While studying for my Exchange 5.5 Admin Certification, I discovered that the public folder is recoverable without having to restore the entire information store. There is a little check box in the GENERAL/PROPERTIES of the Public Information Store. Set the DELETED ITEM RETENTION TO (x) days and check DON'T PERMANENTLY DELETED... Once that's done, you can RECOVER DELETED ITEMS from Outlook (Tools menu). One more thing, you have to be in the folder where the item was deleted in order to do arecover. Check it out!

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