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Restore xp profession password protected file without original computer

By jsiebert ·
My XP proessional computer got stolen. I had it backed-up on an external hard drive using the windows back-up and restore program. I now have a Windows 7 professional computer. I have loaded the NT-Backup software from windows. The only way I can get the excel password protected file to restore to any machine is to use the advanced function in the windows restore program and uncheck the security button. However, when I try to open the restored file I get an error message saying I don't have permission. I have changed the permission but that does not work. So how can I restore this excel file without having the original computer?

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Clarification, please

by CharlieSpencer In reply to Restore xp profession pas ...

Can you restore the file but not open it, or can you not restore the file at all?

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by SmartAceW0LF In reply to Clarification, please

Sounds like an "ownership" issue as described.

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Reply to Restore or Not Restore.

by jsiebert In reply to Clarification, please

The windows NT - Backup/Restore facility has an Advanced selection. When you click on the Advanced selection you can chose to restore with security. With this choice the file does not restore. If you choose no security then the file will restore but it can not be open.

I opened a case with windows yesterday and worked on this problem for 8 hours. The people tried to help but it was obvious that they were learning how to operate the NT - Backup/Restore program. They tried everything they could but ran out of options. The problem was not resolved.

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Repost as 'Question'

by CharlieSpencer In reply to Reply to Restore or Not R ...

Try reposting this using the 'Ask a Question' button. The 'Discussion' forum is for matters of general discussion, not specific problems in search of a solution.

There are TR members who specifically seek out problems in need of a solution. Although there is some overlap between the two forums, you'll find more of those members in 'Questions' than here in 'Discussions'.

Additional benefits to the membership include:

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2) The TR search function makes it difficult to find a particular "Discussion" or "Question" if it has not had a recent post; the two types get mingled in the listings. By keeping each type in their respective forums, it is easier for all to find what they are looking for.

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