I thought I’d start this thread in hopes it might help someone in a situation similar to mine. I found no help on this issue and had to resort to contacting MS support for help.
The Issue:
After installing Service Pack 2 for XP, right clicking on any of the desktop icons results in explorer.exe crashing, followed by Dr Watson crashing.
The Platform:
Biostar motherboard with integrated video, sound, nic, modem and AMD Athlon XP processor.
Plenty of RAM and Hard Drive space (512mb and 40gb)
Environment:
Fresh install of XP Pro. No other software installed.
Solution:
Install Service Pack 2 in Safe Mode.
Conclusion:
Windows File Protection seems to be blocking the update of certain files. Why it occurs only on certain systems is a mystery, but both the customer machine I have in the shop and a friend’s computer (Intel Mobo with Celeron processor) exhibit the exact same symptoms.
Disclaimer:
This was performed on a clean system with a fresh install of XP Pro. There are quite a few known issues with SP2, so this may not apply to your particular situation.
Hope this helps nonetheless.
Joebewan