Right Click Explorer Crash SolvedLocked
I thought I’d start this thread in hopes it might help someone in a situation similar to mine. I found no help on this issue and had to resort to contacting MS support for help.
After installing Service Pack 2 for XP, right clicking on any of the desktop icons results in explorer.exe crashing, followed by Dr Watson crashing.
Biostar motherboard with integrated video, sound, nic, modem and AMD Athlon XP processor.
Plenty of RAM and Hard Drive space (512mb and 40gb)
Fresh install of XP Pro. No other software installed.
Install Service Pack 2 in Safe Mode.
Windows File Protection seems to be blocking the update of certain files. Why it occurs only on certain systems is a mystery, but both the customer machine I have in the shop and a friend’s computer (Intel Mobo with Celeron processor) exhibit the exact same symptoms.
This was performed on a clean system with a fresh install of XP Pro. There are quite a few known issues with SP2, so this may not apply to your particular situation.
Hope this helps nonetheless.