Windows

I assume that you must be running Win2KPro (please confirm). Make sure the folder containing the Live Update files are open to all users and not on a restricted network drive or Administrtor profile of the workstation.

if your running the corporate version on the DC there should be a systems management console. In that console will be the live update settings for the server "group" or groups depending on how the network is set up. You can set live update settings for both the server and workstations to either obtain virus definitions at specified intervals from either Symantec via the internet OR a specified server within the network. I find that having workstations obtain the most current virus definitions from the server on Thursday mornings with the DC server getting updates from symantec directly on Wednesday evenings[symantec issues any new virus definitions on Wednesday] works quite well. That way users don't have to muck with it.

You might try to use the "Run As" option from the context menu. Right-click the exe for NAV that runs the auto-update and then choose the "Run As" option. Enter credentials for a user w/ admin privs ans select the option to Run As the admin user each time.

I had this problem with the Win2k boxes on my network. I am going from memory, so you may have to experiment a bit to get it right. The user should have write permissions to the NAV(?) folder in the program files area, and they must have write permissions to the Temp folder in the WinNT directory.

Good luck,

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