Hello,
I’m running a chat server and I have clients connecting via modems. We have Routing and Remote Access Service handling the calls, but for some reason every now and then the service seems to go stagnant and needs to be reset. The service will show as on under server manager, but no calls can be made to the server. Once we reset the server everything is fine until a few hours later when it needs to be done again. Any ideas?
Basic infrastructure:
Client (Modem)
V
Server-side Modem bank
V
DigiBox Serial/Ethernet converter
V
Cisco Switch
V
Cisco Router
V
Server
I can set a batch file to run every few hours to reset the service, but if someone is using it, it becomes a productivity issue because it’ll cut out someone who happens to already have a call established. Plus, I’d rather find out what’s going wrong rather than just band-aid it.
Any ideas?
