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Roxie CD Creator Not Working

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9 replies

by teresa.conrad

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I am running W2K and have installed Roxie Easy CD Creator 5 platinum. Windows Explorer doesn't see my CD-R drive & when I try to copy a CD, I get an error message that Roxie cannot find a CD-R drive.
I have downloaded all the updates from the Roxiewebsite, I'm running it on a parallel cable. Any clues?

9 replies

by thechas

DO I understand correctly, that you have an external CD-R drive on your parallel port?

If so, you need to check the following:
1. Is the port set to ECP/EPP mode in BIOS settings?

2. Do you have the driver for the CD to use the parallel port?
You need to get this from either the drive mfg, or the company that made the external case.

3. Do you have the drive connected as the first device on the parallel port?

4. DO you have the drive, and all connected devices turned on when you boot your PC?
Many of these devices refuse to be recognized if they are not on when the PC boots, and refuse to function if connected devices (printer, scanner) are not also turned on.

Chas

by teresa.conrad

Tried them all and it still won't burn. The thing I find odd in BIOS is that my primary secondary is set to CDReader, instead of CD. When I try to initiate the secondary secondary drive to CDreader it doesn't like it. I'm on a Dell PC if that givesyou anymore clues. Thanks!

by mikeindo

sorry this really isnt an answer, but the same thing happened to me at work! but it's on a dell inspiron laptop - the CD/DVD drive is unrecognized. appears to be seen though in the BIOS. Easy CDCreator was already installed when purchased. dont know if updates were installed (it's another person's computer). so, Chas's answer would not really apply, at least in my situation.

by thechas

Sorry, I am confused.

Is this an internal CD-RW drive connected as a secondary device on your IDE cable, or an external CD-RW connected to the parallel printer port?

If the drive is an internal IDE drive, you should set the BIOS drive option to either auto, or CD-ROM
Make sure that the jumpers on ALL drives connected to the same IDE cable are set correctly.
1 should be master, 1 should be slave.
You can only have 2 IDE devices on any 1 IDE channel.

If this is an external drive, you need some sort of specific driver so that Windows knows that a drive is connected to the port. Neither Windows or Roxio will look fro a drive on the parallel port without the driver installed.

Chas

by teresa.conrad

It's an external connected to my parallel port. I found that W2KPro doesn't support this version of Roxie 5.x, so i'm waiting on confirmation from them.

by thechas

Hello,

The key here is that Windows Explorer does not see the external CD drive.

You need to install a driver so that Windows can see the CD drive connected to the parallel port.

The driver should have been with the drive, or the external enclosure.

Until you have the driver for the external case installed NO CD writeing package will work for you.
You must bew able to see the drive from both device manager, and Windows Explorer before the CD software will be able to find the drive.

Chas

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