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  • May 3, 2000 at 7:19 am #2081289

    RPC Server Not Available?

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    by rick.westerfield · about 23 years, 11 months ago

    To enable a user to access an HP Design Jet 750 plotter, I must give him administrator rights to use the printer. Why should this occur? If I make him into a normal user, he can no longer get to the plotter and the system reports that the “RPC Server is not available”. The printer is properly shared out and I have reloaded the 750 driver numerous times and this problem returns within a few days. Printing is completely normal if this user has administrator rights. From a security standpoint, Iwill not be able to tolerate this for very long. It is WIN NT Workstation with SP5 peer-to-peer. Thanks for the help. This question is important to me and I have no clue how many value points to assign.

    rick.westerfield@barksdale.af.mil

    Topic is locked This conversation is currently closed to new comments.
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    • May 3, 2000 at 8:29 am #3898797

      RPC Server Not Available?

      by clpadmin · about 23 years, 11 months ago

      In reply to RPC Server Not Available?

      Hum, strange. Check and make sure the \winnt\system32\spool has read permissions for users and \winnt\system32\spool\drivers and \winnt\system32\spool\Printers has change permissions for users.

    • May 3, 2000 at 9:21 am #3898795

      RPC Server Not Available?

      by sfo farmer · about 23 years, 11 months ago

      In reply to RPC Server Not Available?

      First: is your network running tcp/ip or a combo of NETBEUI ? If you are running ip try this work-around: Does the HP DJ750 have an IP address? If so: (on the client):
      Install Microsoft TCP/IP Printing from a NT CD. go to add a printer|mycomputer|add port|select LPR port| enter the IP of the printer|click OK|select your printer.

      If security or auditing is not an issue- this should work for you.

      To resolve the problem of name resolution as a cause of the RPC error message, verify that youcan use the NET VIEW command at a command prompt on the destination server. If Transmission Control Protocol/Internet Protocol (TCP/IP) is the protocol used between the client and server programs, you can use an Lmhosts file to eliminate Windows Internet Naming Service (WINS) as a possible contributor to the problem.

      You may also want to look at what service pack you are running and any events in the event viewer. Good Luck!

    • May 3, 2000 at 10:18 am #3898791

      RPC Server Not Available?

      by arwjnplanotx · about 23 years, 11 months ago

      In reply to RPC Server Not Available?

      Here’s a shot in the dark:
      Open User Manager on the Workstation;
      Select ‘Policies’ from the top line menu;
      and make sure that the ‘Access this computer from network’ right is granted to a group the user is a member of. The default grantees are ‘Administrators and/or ‘Domain Admins’ and ‘Everyone’. Someone might have removed the ‘Everyone’ group to make the workstation more secure.

      Also, a test you can run to help with the solution is try to access the workstation via a shared folder.

      Hope this helps. Good luck.

      Al

    • May 3, 2000 at 2:17 pm #3898773

      RPC Server Not Available?

      by ustutz · about 23 years, 11 months ago

      In reply to RPC Server Not Available?

      Make sure you have the newest drivers for the HP 750. Also, be sure to have the right model (A or E, or something like that). ANd the drivers have to match on the server and the client. HP 750 is a rather temperamental puppy.

    • September 20, 2000 at 7:03 pm #3734425

      RPC Server Not Available?

      by rick.westerfield · about 23 years, 7 months ago

      In reply to RPC Server Not Available?

      This question was auto closed due to inactivity

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