HUGE Access database creates report in RTF format.
User goes through Windows Explorer to open RTF doc in Word 97 (Office97Pro). After first document, Word will freeze up with a ‘winword.exe error’.
If User drills down through Word to open RTF doc… Word does not freeze up.
Having User stop using Windows Explorer and start using Word drill down is not an option. Organization is very ‘change resistant’… on its wildest and crazist days.
Sidebar: Users were given new GX280’s two weeks ago and the problem only manifiested it self earlier this week. Site Tech Dir can perform the process with his GX240 W/O issue. Problem Users PC’s have all updates.
I have tried deleting the DATA key in the registry, but one second document… Word still locks up.
