Hello; I have a problem with one computer on my home network. The PC is running XP Home, and was doing fine until recently. I have SP3 installed, Avast anti-virus (up to date), Online Armor firewall,WinPatrol, and I keep Windows updates current. I justarted having these symptoms:
Window wants to install drivers for my USB card reader every time I start up. (the card reader is a SIIG USB 2.0 Reader/Writer & FDD). However, when it tries to install automatically I get as far as acknowledging that the software hasn’t passed Window Logo testing. I click “continue anyway”, and am presented with “The file ‘RTSTOR.sys’ on GenericWin2k/XP Multi-lun USB Mass Storage Driver is needed. Type the path where the file is located, and then click OK.” In the “copy files from’ box, it lists a temp folder which, after an exhaustive search, seems not to be found. I have tried pointing it toward the cd drive using both the original install cd for the card reader, and the Windows XP cd and it is not able to find this apparently crucial file. I end up exiting the install only to find rhat Windows was unable to install the device and my card reader is inoperable. I do not know what caused this, nor do I have a clue how to resolve it. Coincidentally, about the same time I lost my internet connection and have been unable to fix it either. Windows doesn’t seem to want to renew the computers ip address with the router. I have Charter pipeline cable internet service, and a home network using a wired/wireless router. The computer in question is using an ethernet connection. If anyone has any suggestions or ideas, please help.-
