Question

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Run DLL Error

By bb31288 ·
When I start up my computer I get a RUNDLL error. It states The specified module could not be found, error loading c:\windows\system32\fwuwxudv.dll

Can anyone tell me what to do?

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Really looks like some kind of infection

by OH Smeg In reply to Run DLL Error

That is not a Windows DLL file.

Can you start it in Safe Mode?

If you can not start this computer at all I would suggest removing the HDD fitting it to a USB Caddy and coping the data & settings off it and then wiping the drive with a Utility like Boot & Nuke

After this drive is wiped refit it to the computer that you removed it from and follow the hints below. Of course if the Data & Settings are not important just you can leave the drive where is is and use Boot & Nuke there to wipe the drive.

http://dban.sourceforge.net/

Then using the Windows install Disc, install Windows and then you can install the required drivers and other software for your computer. Of course if you have a system makers Recovery Disc just using that will return your system to the factory install with all the drivers required by the original hardware that was installed. If you have made any changes you'll need to install those drivers though.

Col

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its working

by bb31288 In reply to Really looks like some ki ...

Actually the computer is working? We have Norton and the scan only says tracking cookie.

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See if this helps

by Jacky Howe In reply to its working

Download Spybot - Search & Destroy 1.5.2 and install it. Update it. http://www.safer-networking.org/en/download/index.html

Resart the PC in Safe Mode and run Spybot.
Tick anything it finds and remove it.

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Actually that should read

by OH Smeg In reply to See if this helps

Tick anything that it finds that you are not using and remove it. Spybot can pick up On Line Banking and some other things and report them.

If you remove these files you will loose the ability to use whatever you actually need and while a simple reinstall will cure most things it can get complicated with Bank Programs.

Col

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Thanks Col

by Jacky Howe In reply to Actually that should read

I will eventually get it right.

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It just depends it may not have been necessary but

by OH Smeg In reply to Thanks Col

I still remember one guy here who abused me because I stated the Bluntly Obvious in telling him how to move the Task Bar in XP to the bottom of the screen. I just posted move the mouse pointer over the Task Bar left click and holding the left mouse button down Drag it to the bottom of the screen. But as I neglected to say move the mouse cursor tot he task bar over a unused spot it didn't work. But I though that was so blatantly obvious that it didn't need saying.

Col

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Been there done that :)

by Jacky Howe In reply to It just depends it may no ...

I ended up having to send a video that I created to my eighty five year old client to get him to be able to move the Taskbar. The poor old bugger has hearing problems and it was near impossible to explain it over the phone for him. Its obvious to us to do these things but for some people it takes a bit longer to work out even when it is right in front of them.
It becomes so natural to us but to a new user it really does'nt mean anything as they dont yet know and dont think along the same lines as we do. It is is easily overlooked by us because it has become second nature and a simple step is often overlooked.

I remember doing a TAFE course and I was asked the steps to prepare and install an OS. It was second nature to me as I have performed it so many times. Boy did I have some fun writing it down as I had never been asked to do that before. It took me three goes to get it on paper.
< forgot a bit haven't had my second cuppa>

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