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Run Time Error

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by red dragoon

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My client has a Windows 2000 computer. There is a third party support tech who is trying to help her install a program. She receives a Run Time Error '13' Type 13. She has local admin privileges on the machine. What does the error message mean, and what can I do about it?

8 replies

by adeptec

Try this
Go to Settings --> Control Panel --> Regional Settings, change to the "Number" tab, and change the decimal separator to "."

by sl-campbell

Please repond with a comment to your question:

When does the error happen?
If during installation, then what installation program is being used?

The error is a Type mismatch and means that a value is in a certain format which doesn't match the format expected (passing a string to a variable that is defined as an integer)

There were some international issues when using P&D wizard from VB on previous versions. This error happened when the country settings were not set to US or the Datewas set to something other than US Format.

by shanghai sam

It turns out that the support tech who installed the software did not create a dial-up connection to the server.

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