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runtime error

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What is runtime error? Everytime i try to open icq theres that message and abnormal termination.. what should I do to fix the problem? I've tried uninstalling it and everything but nothing works. please help.

6 replies

by toab

A runtime error means that the program has an error that wont allow it to run on your system. Check that your ICQ Client is designed for your operating system, if need be you may need to download the latest ICQ Client for your OS from their website,'www.icq.com'.

by linni_babii

yeah i know.. but like I've just formatted my computer just a few days ago and installed icq and it works perfectly fine then my computer froozed and when i turn it back on.. icq doesnt work anymore..

by randalbin

A runtime error on a fresh windows installation probably indicates a corrupted file. You did not specify your operating system but if you are using 98 or ME you can run the system file checker in Programs/Accessories/System Tools/System Information. When the system information applet is running choose tools and system file checker. Allow this utility to restore any files that it finds a problem with. After this is finished, reboot and then reinstall ICQ from a new download. (Don't use the same download file).

ICQ replaces certain Microsoft MFC dll files during installation and I suspect that one of these is corrupt or incorrect. Installing from a new download will help avoid this issue. I also suspect that if it finds the correct version of the dll the file will not be copied. Since the corrupt file will have the correct version number it is necessary to restore system files to their original versions using system file checker.

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