I am doing tech support for a software company. Our software runs on VB 5.0. After clicking on the icon to start our program,some of our customers are getting the error message: Run Time Error 91-Object Variable or With block variable not set.
They are running IE 5.5. and the error usually occurs on a ME machine but has occured once on a WIN 98 machine. They do not really show any similar programs running in Task Manager. I can not recreate the problem on my machine.
Does anyone have any idea what else I can look into? Also, what about registering Msvbvm50.dll by going to start/run and typing in Regsvr32.exe msvbvm50.dll? Or what if I just have them delete the msvbvm50.dll, e-mail them msvbvm50.exe and have them run the .exe to replace the msvbvm50.dll file? Does this file really have anything to do with error: Run Time Error 91?
Any Advice would be greatly appreciated. (By the way, I am not a VB programmer).
