Question

Locked

RWW Stopped Working

By clokey ·
Hi all,

I am new to these boards and need some help. We use SBS 2003 which is firewalled through ISA 2004 Standard Edition. RWW has stopped working and I cannot figure out why at all. Nothing has changed in Firewall or Group Policy settings. GP still has "Allow logon through Terminal Services" enabled for Administrators and Remote Desktop Users. I have made sure every user is part of the Remote Desktop User group. ISA has a rule that explicitly allows all TCP traffic on port 4125 enabled (set up a long time ago) I myself have not used RWW (until several unsuccessful attempts this morning), but users who have were last able to connect Saturday Night.

When you try connecting now the following message pops up:
"VBScript Remote Desktop Disconnected
The client could not establish a connection to the remote computer. The most likely causes for this are:

1) Remote connections might not be allowed at the remote computer
2) The Maximum number of connections might be exceeded at the remote computer.
3) A network error might have occured while establishing the connection.
4) The Remote Web Workplace designated port might be blocked by a firewall."

I have made sure to explicitly specify the allowed remote users on the remote computer and still nothing. I have checked the event log, checked ISA and do not see any entries that give an indication as to why the connection failed. I can remote desktop into the computers just fine. I read one article that stated it could have happened with the upgrade of xp sp3 which may have disabled the Microsoft Terminal Services Client Control add on in internet explorer. However on NONE of my client pcs do I even see this add in at all, only on the server, and it is enabled. Please please please if anyone has any help at all it would be supremely appreciated. I have spent all day on this =(. If any further information/config details are needed please let me know and I will respond.

Thank you in advance for any help you may be able to give!

Chris

This conversation is currently closed to new comments.

1 total post (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Answers

Back to Networks Forum
1 total post (Page 1 of 1)  

Related Discussions

Related Forums