I have a client that has entered into Safe Mode via MSCONFIG. He states that when he moves the mouse he looses all his icons only to see the four corners of Safe Mode and the screen goes black.
I tried Ctrl\Alt\Delete\Task Manager but it goes blank. It is Vista OEM no disk. I am in another state so I can only help him over the phone.
I’m thinking corrupt Boot.INI file or HDD bad. He has an emachine. Any help would be great.
Robert
