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samsung notebook cannot go beyond the logo screen

By drsas1128 ·
samsung notebook cannot go beyond the logo screen:
my new samsung notebook (new 4 month) stopped while i surfing the web through Firefox then developed blue screen and gave message dumping memory failed. I pressed power button and tried to restart it but it go to the initial logo screen and no further. it shows press f2 for setup or f4 for recovery. pressing f2 and f4 doing nothing. I tried to use recovery disk, live xp cd and hering boot cd but non of them
boot or come into screen although I can hear the sound of rotating the DVD drive.
I can hear the fan is working also. I tried to remove the battery many times but the problem persist. I tried pressing power button for 1 min but no change. the indicator of HDD is lightening. Can you help me please?.

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If this notebook is still under warranty,

then I suggest returning it to Samsung for repairs, as it sounds as though something
is not connecting...could be a multitude of things, memory module, hard drive cable,
bad power connection on moterboard. If not under warranty, you might try booting
with an emergency or repair boot disk/USB thumb drive. Then run the diagnostics
to test system components. Depending on which version of Windows, 32 or 64 bit,
you may have to create an emergency boot disk/thumb drive with another system,
just use the appropriate version for the ailing system.

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