Hi everyone.
I have 60 Sanyo Pro-700’s, and need them to connect to both the iDEN and CDMA networks. They do, kind of.
The problem comes in when I go to the Sprint site to unlock the “Root developer”.
https://developer.sprint.com/searchHandsets.do
After you enter your HEX id, they text you an unlock code. All phones say “active”.
The problem is, this seems to be a false positive. Run their Root Dev test app and I get the following error.
Data Error 909
Application Authentication Error
I have talked to Sprint (what passes for) support, and they are pathetic. Level Two support had never heard of this site (a sprint site) or the error. They were also unable/unwilling to connect to anyone in Sprint that DOES have anything to do with the Developer site.
What this is suppose to do is unlock the root developer and put the phones into development mode, allowing third party apps to access the GPS data.
If I ignore the error code and still install the third party application, it is hit and miss on if the phone will connect or not to the remote server. Out of 25 phones, 4 are connecting.
All phones have full data plans, TTT, and texting enabled with no restrictions.
Has anyone ever dealt with this?
Sprint “support” suggested the manufacture could help me manually unlock the phones, the manufacture said no, it would have to be done through Sprint.
Thanks, getting more than just a little frustrated here.
jd
