SATA & External USB Drive Problems in Windows 7 (b7100) - TechRepublic
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July 30, 2009 at 12:05 AM
lehnerus2000

SATA & External USB Drive Problems in Windows 7 (b7100)

by lehnerus2000 . Updated 16 years, 8 months ago

I have 2 HDD related problems in Windows 7.

1 – SATA HDD SMART data

I cannot get Windows 7 (b7100) to allow the reporting of HDD SMART data.
I have tried 5 different programs but none of them will report any data about my new WD 1TB SATA HDD.
All these programs correctly(?) report info when I use XP SP3 with this PC.

2 – USB (WD 2500 UO17) external HDD

I was able to use my WD 2500 UO17 external HDD with Windows 7 (b7077). The only problem that I had, was that I had to kill explorer.exe to safely remove it.

Windows 7 (b7100) acknowledges that I have connected an external storage device and it also names it (incorrectly) but it does not appear in the list of drives in explorer.
It suggests that I get a driver from WD. I was unable to locate any drivers that seemed appropriate.

Does anybody have any idea how to fix these problems?

Thanks in advance.

lehnerus

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