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Scanner not found (scanner could not be

By justinvt ·
Windows is no longer detecting my HP scanjet 6300c. When I first installed the software and connected the scanner back in April everything worked just fine. I used the scanner regularly for about two months then I did not use it until July nineteenth. At this time I received the message that the scanner could not be initialized (scanner no found.) The scanner is hooked up via USB port.
I checked all of the connections.
I tested the USB ports with other USB devices and Windows detected them fine.
Then I thought that may I had a faulty USB cable, so I got a new one. This did not work. I tested the scanner and software on a dell computer running windows 95 ( I'm on a HP Pavilion 4463 running windows 9 and this computer detected the scanner. ( I even scanned a picture into this computer using scanner the supplied software.)
Both the USB ports on my HP and the scanner have been tested separately and they all function.
I then thought that maybe I needed to get a SCSI terminator for the scanner even thou

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Scanner not found (scanner could not be

by Cr@zy@ssM@g!c!@n In reply to Scanner not found (scanne ...

To start this off, you should unistall any software you have for your scanner. After you done that unistall the scanner itself from your control panel under devices. Check to see if the scanner is even visible there. Once everything is unistalledreboot the machine with the scanner attached and see if it gets located. another thing you can test is to try to attach another USB device and see if the usb port is even working correctly. Windows 95 is very buggy with usb devices so when you reinstall the drivers, make sure they are the most up to date ones.

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Scanner not found (scanner could not be

by justinvt In reply to Scanner not found (scanne ...

The question was auto-closed by TechRepublic

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Scanner not found (scanner could not be

by dmiles In reply to Scanner not found (scanne ...

Try diabling the Power ManagementUPDATE THE BIOS AND REBOOT

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Scanner not found (scanner could not be

by justinvt In reply to Scanner not found (scanne ...

The question was auto-closed by TechRepublic

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Scanner not found (scanner could not be

by 99camaroz28 In reply to Scanner not found (scanne ...

I was having some problems with this scanner the other day with Win98Se. I ran msconfig and disabled the "services" from starting up at startup, which produced the results you are talking about. I suggest you run msconfig from the start, run commandand go to the last tab and see if the entries for HPLAMP.exe and another one I can't remember, but it will point to a HP dir. Got removed, or unchecked. If so re-check them or re-install the software.

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Scanner not found (scanner could not be

by justinvt In reply to Scanner not found (scanne ...

The question was auto-closed by TechRepublic

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Scanner not found (scanner could not be

by vijaychandran In reply to Scanner not found (scanne ...

your tests show your scanner,cable and usb ports are ok.ie, only software problem. so remove all scanner related softwares and drivers and reboot the machine and let the scanner be detected by its own.

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Scanner not found (scanner could not be

by justinvt In reply to Scanner not found (scanne ...

The question was auto-closed by TechRepublic

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Scanner not found (scanner could not be

by justinvt In reply to Scanner not found (scanne ...

This question was auto closed due to inactivity

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