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scanner problems

By tlamping1 ·
I have an Astra 2100U and I get error messages(illegal Operation) when I try to access the photo deluxe application. A friend told me there may be a patch for win98 to solve my problem. Does any opne know? Terry

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scanner problems

by TheChas In reply to scanner problems

I assume that you are refering to Adobe Photo Deluxe.

Depending on the version, there are patches available. Go to adobes web site, and look through the support articles and downloads.

You might also want to check at Astra's web site for a driver update. As this may take care of your problem.

Do you have other image editors on the system?
There may be registry conflicts between Adobe and the other software.
You might try removing and then re-installing Photo Deluxe.

Did you havea different scanner on the system previously? There may be software remnants of the old scanner around that are contributing to the conflict.

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