General discussion

Locked

Scanner software compatibility

By smallfish86 ·
MacBook OS10.5.8. Initially connected Epson Stylus Photo RX620 via USB. All functions worked OK. Then connected Epson Stylus RX515W wirelessly. Again all functions worked OK providing scanning was done by opening EpsonScan application (Epson say button operation does not function for Macs). Then tried to scan from RX620. Using button on machine produces error message 'EpsonScan cannot be opened' (printing works OK so connection is presumably OK). Tried same by opening Epson Scan, but this automatically connects to RX515. Tried turning off RX515, but same message. Opened Epson Scan settings, to try and change default scanner, but in drop down box only the RX515 is shown. Long discussion with Epson support, who set up the identical system, printers etc. They say everything works fine and both printers are seen in EpsonScan Settings. I have reloaded printer software (both printers), and repaired disk permissions, to no avail.

This conversation is currently closed to new comments.

0 total posts (Page 1 of 1)  
| Thread display: Collapse - | Expand +

All Comments

Back to Peripheral Forum
0 total posts (Page 1 of 1)  

Related Discussions

Related Forums