I have a Gateway laptop Model # MX6421 (http://support.gateway.com/support/drivers/search.asp?ref=step&st=browse&platform=10022&model=10636&os=10406&type=) and when I go to start it up, it gets to the windows loading screen, the green loading bar loads all the way, and then just before the login screen should pop up, the screen goes black. I can log into it in safe mode, and safe mode with networking. I have run multiple anti-virus software’s, including Kaspersky, Nod32, and Norton. I have run Malwarebyte’s and RootkitRevealer, and Spyware Blaster. I haven’t found any anti-virus or spyware on the C drive. I checked the MBR and it is in perfect working condition and based off of several other findings I have tried to install the latest graphics drivers, but the ones I am using are up to date, and the ones I find to download say they can’t find any hardware on the pc that matches them.
An Unknown Devices check shows :
Multimedia Audio Controller
Unknown Device from Gateway 2000
Chip: ATI Technologies Inc IXP SB400 AC’97 Audio Controller
SM Bus Controller
Unknown Device from Gateway 2000
Chip: ATI Technologies Inc IXP SB400 SMBus
PCI Moden
Unknown Device from Gateway 2000
Chip: ATI Technologies Inc IXP SB400 AC’97 Moden Controller
Video Controller (VGA Compatible)
Unknown Device from Gateway 2000
Chip: ATI Technologies nc Mobility Radeon XPRESS 200
[b]The drivers from the gateway site say I don’t have any hardware that matches the drivers I downloaded from the link at the top of this pots[/b]
Mass Storage Controller
Unknown Device from Gateway 2000
Chip: Texas Instruments (TI) PCIxx11/21 Integrated FlashMedia Controller
PCI Device
Unknown Device from Gateway 2000
Chip: Texas Instruments (TI) SDA Standard Compliant SD Host Controller
Ethernet Controller
Gateway 2000 Yukon 88E8052 PCI-E ASF Gigabit Ethernet Controller
Chip: Marvell Semiconductor (Was: Galileo Technology Ltd) Yukon 88E8036 PCI-E Fast Ethernet Controller
I can post a HijackThis report if needed, or a DXDiag also.
