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  • #2307206

    Screen Problems on Application Load

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    by acrd0197cas ·

    I am having some issues when I try and start certain applications on my computer. Whenever I try and start certain applications such as games like Empire Earth and Superpower, my computer will go through the process of switching to the application and begin to load the program. Then it will switch back to windows screen and not let the game display. The game will appear on the task bar and I can select it to make it the active application, it will then try and bring it back onto the screen.But every time it happens, it just flips back to the windows desktop screen. I am currently running windows XP, however it was doing the same thing on Windows 2000 when I had that installed. Here are the system specs.

    Motherboard : Gigabyte
    Memory : 512mb DDR
    Video Card : ATI Radeon 7500
    HD : WD 120GB – Master & IBM 60GB – Slave
    Drives : DVD & CDRW
    Monitor : Viewsonic G90mb

    I have updated all the drivers on the computer to the newest available versions. Also I tried swapping out the video card with another one that I had (ATI RADEON 7200). The same thing happens with both cards. Could this possibly be a Monitor issue? All help is greatly appreciated.

    Please help, all I want to do after a long day is play some games :)!!!

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    • #3520440

      Screen Problems on Application Load

      by hal 9000 ·

      In reply to Screen Problems on Application Load

      In Windows XP if the OS suffers a fatal error rather than seeing the Blue Screen of Daeth it reverts back to the previous screen. So what is happening here is a software compatibily issue or the program requires more processing power that you have available 512 of ram should be enough but you didn’t mention the type and speed of the CPU and with Gigabyte M’Boards you get a SIV utility that monitors the CPU temp so the CPU could be too hot and being throttled back by the M’Board to stop it from butrning out.

      The first thing I would do is to open the case and look to see if the CPU fan is actually running if its not then first check that it is actually pluged into the M’Board and hasn’t worked its way loose or off, and if it is working then lift off the fan and clean out the heatsink, if it’s not then replace the fan.

      If everything is alright there run the SIV utility that came on the CD with the M’Board and check the CPU temp. You could also go into the BIOS and reset the CPU temp shut off to a higher level but be careful here anything above 75C is too hot.

      If all wells here then it is a straight compatability issue between the game and XP, is the game susposed to run on XP? If the games are susposed to run on the XP Platform then check with the maker as there may be a patch available to fix some problems that could arise with certain hardware combinations. Also do you have the right speed RAM onboard?

      • #3520427

        Screen Problems on Application Load

        by acrd0197cas ·

        In reply to Screen Problems on Application Load

        The game never gets a fatal error. The game still runs, it just won’t let it display on the screen. It is weird. You can still hear all the sound from the game and everything. It is just that it minimizes the application and won’t let it switch back to the “game” mode. The issue is not with compatibility of XP, because I have the games installed on my laptop and they all work fine. Plus like I said I had the same issue on Windows 2000. As for the CPU, it is an AMD XP1800. The ram is PC2700 (what came with the computer & support by the board). All the fans in the computer are working correctly and the BIOS is set to shutdown the computer if it gets to hot. I am really leaning toward an issue with the monitor settings or drivers. Tonight when I get home I am swapping monitors with one of my other computers and trying that. As for more resources need, I have run these games on a Pentium 450mhz with 128mb SDRAM and they worked fine.
        Thanks for the suggestions though. 🙂

    • #3520322

      Screen Problems on Application Load

      by shasca ·

      In reply to Screen Problems on Application Load

      Under Display properties, settings, advanced. The monitor tab on my XP has a selection of “hide modes that this monitor cannot display” is that checked?

      • #3520297

        Screen Problems on Application Load

        by acrd0197cas ·

        In reply to Screen Problems on Application Load

        Yes this option is checked. I have tried most of the settings. From 65Hz to 120Hz. Along with all resolutions. No luck though.

    • #3520210

      Screen Problems on Application Load

      by rcom ·

      In reply to Screen Problems on Application Load

      I doubt if its the monitor. Your system should run these games with no problems. You didn’t mention the CPU type and speed but based on the rest of the system that should be OK.

      Check in Device Manager for any conflicts with the display and any other device in the PC. There may be no actual conflicts listed like an exclaimation mark but there may be an IRQ, I/O or memory address range that is being used by more than just video.

      For Empire Earth the screen resolution must be at 1024X768 at 16 bit color and at least Direct X 8.0a. Download and install the latest version of Direct X(Version 9). Then run the Direct X diagnostics tool. Also obtain the latest service pack for Windows.

      Copy and paste the link below to test your systemfor Empire Earth. There may be suggestions that will solve the problem. Since the problem is with more than one game the results of the test may work for all.

      http://ccon.madonion.com/servlet/Index?pageid=/vendors/sierra/empire_earth/welcome

      There may be an issue with ATA 100 drivers and P4 CPUs. Seirra and other game sites report this to be an issue. If you have an Intel chipset you can download the latest ATA100 driver at:

      http://appsr.intel.com/scripts-df/Product_Filter.asp?ProductID=182

      This is some things to try, good luck.

      • #3520200

        Screen Problems on Application Load

        by acrd0197cas ·

        In reply to Screen Problems on Application Load

        You are correct, it is not the monitor. I tried switching the monitor with another one and I recieve the same problem.

        The link you provided does not work. Can you please post it again.

        Also I check the IRQ setting on the hardware. The ATI Radeon & my Network card are both using the same IRQ setting of 16. How do I resolve this problem? It will not let me change the value.

        If you can help me get the IRQ problem fixed and it works, I will reward you with the points.

        THANKS !!!! :):)

    • #3520199

      Screen Problems on Application Load

      by acrd0197cas ·

      In reply to Screen Problems on Application Load

      I HAVE DISCOVERED ANOTHER HARDWARE CONFLICT (I THINK). MY VIDEO CARD SHARES SOME SETTING WITH THE “VIA TECH CPU TO AGP CONTROLLER”. WHATEVER THAT IS. THEY SHAE THE SAME MEMORY SETTING – 00A0000-000BFFFF. ALSO THEY SHARE 2 OF THE SAME I/O SETTINGS. 03B0-03BB & 03C0-03DF. IS THIS NORMAL OR IS IT A CONFLICT. I FIX THE NETWORK DRIVER SO THAT IT HAS A DIFFERENT IRQ THEN THE VIDEO CARD, BUT I STILL RECIEVE THE SAME PROBLEM.

    • #3520164

      Screen Problems on Application Load

      by hal 9000 ·

      In reply to Screen Problems on Application Load

      Ok from what you have said firstly the computer should runn the programs and it actually is but you can’t see them as the window is being minimised right?

      This IS NOT a computer problem as such and changing any hardware WILL NOT CURE IT but it is a basic software problem. There is something basic in this particular computer that is causing the problem and it is unique to this particular computer. {A real bitch of a problem these are}. As this is a unique problem I would start at teh begining if you have a spare HDD fit it and then remove everything that isn’t necessary so leave the vedio card, memory, CD/DVD player and then load windows on to the HDD then install the program/game and see if it works.

      I know it is going to be slow work but if it works with the basic installation the put in one card at a time until it stops working. Then you have found the problem. Recently I spent 4 days trying to get XP to accept SP1 without destroying the OS completely and it eventually all revolved around a DVD drive that was not compatable with the upgraded XP. This unfortantly is the only way forward and if it won’t run on a basic installation then it revolves around some conflict on the M’Board particuarly if there is built in vedio, network ect this is part of the reason that I avoid these M’Boards as they can give problems that are impossible to fix. Just incidently it was a Samsung DVD drive that caused me all the problems.

      I hope this has been of some use to you but it will be a long slow process but once you find the offending bit of hardware it will all make sence. Sometimes even moving one PCI card to a different socket will cure this type of problem.

      Lets know how you get on.

      • #3521102

        Screen Problems on Application Load

        by acrd0197cas ·

        In reply to Screen Problems on Application Load

        You are correct, the computer should run the programs and it is just that they are minimized.

        I did what you suggested, everything except starting with a fresh install of windows. I ended up that my Creative sound blaster card was causing the issue. Very wierd. I tried moving it to a different PCI slot and it still had the problem. So I just took it out and I am ussing the onboard audio.

        Thanks to everyone that gave suggestions.

    • #3521101

      Screen Problems on Application Load

      by acrd0197cas ·

      In reply to Screen Problems on Application Load

      This question was closed by the author

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