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Screen Shrinkage

By deltree ·
We have been experiencing an interesting problem with the display shrinking when toggling between 16 bit apps and 32 bit apps.
With the 32 bit app displayed, we will adjust the physical monitor controls to fill out the surrounding black space. Then, when toggling back and forth a few times, the 32 bit app display will revert (shrink) to a smaller state leaving plenty of black space surrounding the display.
It is unpredicable; sometimes it takes a few toggles, a few hours, a few days for the display to shrink.
We are running NT4sp6a on compaq deskpro ens 667's and 733's. Monitors are Compaq s710's. It happens to both platforms, and only when using the 17 inch monitors. None of our 15 inch monitors experience shrinkage.
This happens whether logged in as Domain admin or the end user.
I have upgraded the BIOS thinking this issue might be at the hardware level. But this did not fix the issue.
Also, these same apps used to be run under W95 on the same workstations and monitors, without shrinkage.
This is a minor issue that does not affect functionality.

Any ideas?

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Screen Shrinkage

by Dustbunnyden_webmaster In reply to Screen Shrinkage

not that you haven't checked already, but I was having a similar problem at work and it was the video driver.

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Screen Shrinkage

by deltree In reply to Screen Shrinkage

I updated the video driver to the most recent one as you suggested. To date the screen has not exhibited the shinking behavior. I was convinced answer 2 was going to be the successful one, but it experienced the behavior about a week after bumping the refresh up to 75 from sixty.
Thank you.

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Screen Shrinkage

by cavedweller In reply to Screen Shrinkage

Your problems are probably in the monitors. Some models vary their image size based on scan rate and #pixels displayed. Try different scan rates and you might get better (or different) results.

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Screen Shrinkage

by deltree In reply to Screen Shrinkage

I thought for sure this was going to fix the issue since it has a huge impact on screen size when adjusted.
But after a week or so with a 75hz refresh rate, the screen reverted. I am currently monitoring a 72hz r rate.
The driver update seems to be the trick.
Thank you.

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Screen Shrinkage

by CCCHSADMIN In reply to Screen Shrinkage

check video card and driver issues with NT

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Screen Shrinkage

by deltree In reply to Screen Shrinkage

see comment on 1

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Screen Shrinkage

by deltree In reply to Screen Shrinkage

This question was closed by the author

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